Terms of service

Clear expectations for using BuilderFind

These marketplace terms summarise expected conduct and service boundaries. They require formal legal review before BuilderFind accepts live users or payments.

01

Marketplace role

BuilderFind introduces homeowners and independent tradespeople. BuilderFind is not automatically a party to the contract for building work.

02

Accurate information

Users must provide truthful account, job, qualification, insurance, availability and pricing information and must not impersonate another person or business.

03

Checks and contracts

Homeowners remain responsible for checking suitability and agreeing scope, price and terms. Tradespeople remain responsible for lawful, competent and insured work.

04

Acceptable use

The service must not be used for fraud, harassment, unlawful work, scraping, unsolicited marketing or attempts to compromise accounts or platform availability.