Homeowner help
For a new project, start with the job form. For an existing conversation, keep the job title, trade and postcode available so support can identify the context.
Contact and support
Get to the right BuilderFind team
Choose the route that matches your enquiry. Do not send passwords, payment-card details or sensitive identity documents through a general message.
Tradesperson help
Use the signup or dashboard route for profile, lead and account questions. Keep your registered business name available.
Safety concern
Stop work if there is immediate danger and contact the relevant emergency or statutory service. Marketplace support is not an emergency response service.
Privacy request
Read the privacy page before submitting an access, correction or deletion request so you know what identifying information may be needed.